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Monday, July 27, 2015

Operations Director Healthcare - Johannesburg, Midrand, South Africa

by Unknown  |  at  5:51 AM

2213200
GE Healthcare
Healthcare Eastern & African Growth Markets
What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our
"healthymagination" vision for the future invites the world to join us on our journey as we continuously
develop innovations focused on reducing healthcare costs, increasing access and improving quality and
efficiency around the world.
We are an $18 billion unit of General Electric Company (NYSE: GE), employing more than 52,000 people
worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy -
and we'd like you to be a part of it. As a global leader, GE can bring together the best in science,
technology, business and people to help solve one of the world's toughest challenges and shape a new age
of healthcare.
Something remarkable happens when you bring together people who are committed to making a difference -
they do!
At work for a healthier world.
target=“_blank”>Learn More About Careers at GE



Learn More About
GE Healthcare

Operations Director Healthcare
Experienced
Sales
Operations Management
South Africa
Johannesburg, Midrand
01685
No
We may not have a specific job for you today, but are interested in your expertise for tomorrow. We’re looking for experienced people, and we offer opportunities in South Africa in Healthcare. As actual openings become available, you may be contacted to discuss a potential opportunity.
Manage complex customer area through leadership and development of team (field engineers, installation field engineers, installation specialists, project managers, clinical apps specialists). Create an environment to achieve ultimate customer loyalty. He/She will be accountable for the Services P&L, the Customer projects execution and the operational financial targets in Southern Africa (Sth Africa, Botswana, Namibia, Zambia, Zimbabwe, Mozambique, Malawi, Swaziland, Lesotho)

1. Responsible for all GE Healthcare Services and customer projects activities - both direct and via Channel partners - for all Healthcare businesses including Diagnostic Imaging, Ultrasound , Life Care Solutions- Clinical Devices.
2. Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development.
3. Drives Services P&L for Southern Africa to deliver profitable growth and enable business growth aligned with regional strategy.
4. Owns services operational processes: Corrective jobs, PM completion, recalls, Installations. Leads and cultivates a culture of GE Values and integrity.
5. Develops strong customer relationships and serves as the interface for the customer from Order through life cycle of the products for projects and service related activities.
6. Proactively identifies customer needs and develops and implements customer specific solutions.
7. Manages an Operations team including, but not restricted to, Field Engineers, Services Leaders, Installation specialists, Clinical apps specialists and other functions, driving service delivery and customer projects execution excellence which continuously surpasses customer expectations and deliver productivity.
8. Leverages internal relationships to enhance business performance and customer experiences. Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.
9. Drives change initiatives as required to improve efficiency and execute on business commitments.
1. Master's degree (Engineering) with at least 8 years of leadership experience in a technical environment.
2. Proven experience leading a team, managing customer relationships and/or managing a P&L or comparable business unit.
3. Ability to develop and execute multiple priorities and approaches to meet objectives
4. Exceptional interpersonal skills
5. Willingness to travel

Preference will be given to EE candidates.
1. Prior field sales or field service or OTR experience
2. Proven leadership and ability to orchestrate resources and motivate teams
3. Experience in managing a large P&L with large matrix organization
4. Strong business acumen
5. An inclusive leader that builds a connection to the workforce through personal involvement and trust
6. Proven ability to influence and drive change through exceptional written and verbal communication skills
7. Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals
8. Understanding of customer/marketplace and drivers that influence customer behavior
9. Previous direct report management/leadership experience
10. Ability to resolve complex issues within functional area and/or area of expertise
11. Ability to develop and execute multiple priorities and approaches to meet objectives
12. Direct customer relationship experience
13. Proven ability to effectively communicate across a distributed workforce
Johannesburg, Midrand, South Africa

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